Commercial

Tech help for the shop and the small office.

Residential or commercial. Same shop.

  • Networking

    Business networking

    The shop or office has a network that covers the floor, not just the front desk.

    Included Design and install. Floor-wide Wi-Fi, printers, staff versus guest, coverage past the front desk, the office router or firewall, and a move or a new suite.

    Quoted before we start

    Request this job
  • Security

    Business security

    Every machine has protection, sign-in asks for a second check, and the wrong person cannot open the files.

    Included Protection on every machine, multi-factor sign-in, mailbox and shared-file permissions, professional email hardening, remote-access sign-in, and incident cleanup. Cameras and backups in the same conversation.

    Quoted before we start

    Request this job
  • Website design

    Website design for the shop or office

    The site is designed, launched, and the form reaches you. We keep it current after launch.

    Included Website design, a working form, care after launch, and domain plus DNS so the site and the mail live in the same job when you need that.

    Quoted before we start

    Request this job
  • Computers

    Office computers

    A new hire is signed in, and the team shares email and files.

    Included New-hire setup, last-day offboarding, shared email and files, Microsoft 365 or Google Workspace, picking and setting up a new machine, and one person to call.

    Quoted before we start

    Request this job
  • Cameras

    Shop and office cameras

    The floor is recorded, and you can review it without a fuss.

    Included Cameras for the shop or office, recording, and a simple way to look back.

    Quoted before we start

    Request this job
  • Backups

    Business backups

    A copy lives off the computers, and last week’s folder, mailbox, or QuickBooks file can come back.

    Included Off-computer backups and restore. A backup you cannot restore is not a backup.

    +$15 / month

    Request this job

Commercial

What shops and offices call us for

The jobs a business actually hires IT to finish — not just the broken computer.

  • Microsoft 365 and Google Workspace

    Mail, files, and who is allowed in

    The office has professional email, shared drives, and a second sign-in check.

    Included Microsoft 365 or Google Workspace — mail, calendar, shared drives, licenses, permissions, multi-factor sign-in. We stand it up and keep it in order.

    Quoted before we start

    Request this job
  • Hire day and last day

    Onboarding and offboarding

    A new hire is signed in on day one. Someone who left is cut off the same day.

    Included New computer, mailbox, shared-drive access, and the reverse: disable email, files, and sign-in when they go.

    Quoted before we start

    Request this job
  • Domain and professional email

    [email protected]

    The domain, DNS, and mail all point at the business — not a leftover Gmail.

    Included Domain, DNS, professional mailboxes, and pointing the website at the right place.

    Quoted before we start

    Request this job
  • Firewall and remote access

    The office network, from the street and from home

    The shop or office has a proper gateway, and staff can reach what they need from home without emailing files to themselves.

    Included Office router or firewall, staff versus guest, and remote access for people who work off-site.

    Quoted before we start

    Request this job
  • Buy it, then set it up

    Hardware that is ready to work

    The right computer or gear is chosen, purchased or specified, imaged, and joined to the office.

    Included Help picking the machine, setup, sign-in, and the old files moved over.

    Quoted before we start

    Request this job
  • Printers and scan-to-folder

    Print, scan, done

    The printer or copier works for the whole shop, and scans land in the right folder.

    Included Setup, sharing, scan-to-folder, and the call when it will not print.

    Quoted before we start

    Request this job
  • Shared files and the closet server

    One place for the office files

    Shared folders live in Microsoft 365, Google Drive, or a NAS — not a tower under the desk that nobody backed up.

    Included A file server or NAS, or moving the old shared folder into the cloud the office already pays for.

    Quoted before we start

    Request this job
  • Get the files back

    Restore, not just a copy

    Last week’s folder, mailbox, or QuickBooks file is back.

    Included Off-computer backups (+$15 / month) and restore when something is gone. A backup you cannot restore is not a backup.

    +$15 / month

    Request this job
  • Vendor wrangling

    We get on the call

    The ISP, Microsoft, Google, camera vendor, or copier lease is someone else’s problem for an hour.

    Included We talk to the vendor, push the ticket, and stay on it until the job moves.

    Quoted before we start

    Request this job
  • New office or a move

    The new space actually works

    Internet, Wi-Fi, computers, printers, and cameras are live in the new suite.

    Included Network, workstations, cameras, and the cutover so Monday is a workday.

    Quoted before we start

    Request this job

FAQ

Straight answers

Do you only do businesses?

No. Residential and commercial. This page is the shop and small office.

Residential or commercial?

Both. Networking, security, website design, computers, cameras, backups — for the house and for the shop or small office. Same people. We quote before we start.

What does $10 a month cover?

Updates and security protection on each computer — Windows, Mac, and apps. Off-computer backups are +$15. Care and backup together are $25 per computer. Networking, website design, cameras, on-site work, and incident cleanup are quoted before we start. Hands-on repairs, rebuilds, and incident cleanup are billed separately and quoted before we start.

Can you help a 3–15 person office?

Yes. A shop, office, or small team in that range.

Do you handle Microsoft 365?

Yes. Mail, calendar, shared drives, licenses, permissions, multi-factor sign-in — Microsoft 365 or Google Workspace.

Someone left. Can you cut them off today?

Yes. Mailbox, files, and sign-in. That is a last-day job.

Can staff work from home on the office files?

Yes. Remote access and the permissions that go with it.

Do you only copy files, or can you get them back?

Both. Backups and restore.

Do you talk to our internet or Microsoft for us?

Yes. Vendor wrangling is part of the work.

Do you build websites or just fix computers?

Both. Website design and a working form, plus the computers, network, security, cameras, and backups around it.

Contact

Tell us what’s going on.

A name, a way to reach you, and what you need done. We’ll take it from there.

  • Based in

    Prospect, Connecticut

  • Email [email protected]
  • Call or text

    Leave a number if you want one. By appointment, including evenings when we say so.

JM Tech

New support request

Residential or commercial

You

Preferred contact

Where

Only needed if we come to you.

The job

Photo Optional

We only use this to contact you back. Nothing is sold or collected beyond the form. Read the privacy policy