Legal

Privacy policy

What you send us

The contact form asks for the details we need to reply and, if needed, show up:

That is the whole list. Address is optional unless the job is on-site. If you skip the photo, we do not get one. We do not ask for payment details on this form.

What we do with it

We email the submission to ourselves at [email protected] so Jeremy or Mark can contact you back using the method you chose. We use the address only if the job needs an on-site visit. We use the photo only to understand the problem.

We do not use form submissions for ads, newsletters, or selling.

What we do not do

How the form gets to us

The form is hosted on Cloudflare. Cloudflare Turnstile checks that a person, not a bot, hit Send. The request is then emailed to our inbox so we can reply. Cloudflare is the host and mail path, not a buyer of your information.

This site does not set marketing cookies.

How long we keep it

We keep a submission long enough to reply and finish the job. We are a two-person shop, not a data warehouse. If you want a copy removed from our inbox, email [email protected] and we will delete it.

Questions

Privacy questions go to the same place as support: [email protected]

Back to the contact form